Get in Touch With Us
Got a question about something you've read on kentcontractors.co.uk, spotted an offer that's changed, or want to flag a casino we should take a closer look at? This page covers how to reach us and what happens once your message lands.
How to Get in Touch
Email is the best way to contact us. Send your message to [email protected] and a member of the team will read it personally — we don't rely on automated replies to do the work for us. We aim to respond within two working days, though this can stretch a little during busier periods.
A short note on what your enquiry is about helps us route it to the right person and get back to you faster. If you're asking about a specific brand — say, one of the operators featured in our trusted non GamStop casinos guide — mention the name so we can check the details before replying.
What We Can Help With
- Questions about our ratings and reviews — if you want to know why a casino sits where it does in our rankings, or how our editorial rating scale works, ask us directly.
- Corrections — welcome offers, wagering terms and free spin counts change often. If you've spotted a figure that looks out of date on any listing, including operators like Betmica, Kikibet or Betninja, let us know and we'll review it.
- Suggestions for coverage — if there's a topic around casinos not on GamStop, payment methods, or how self-exclusion works that you'd like us to explain in more depth, tell us.
- General feedback — good or bad, we read every message and it genuinely shapes what we publish.
- Partnership or editorial enquiries — if you represent an operator or a relevant organisation, introduce yourself and outline what you'd like to discuss.
Before You Write In: Quick Answers to Common Queries
A few things come up often enough that it's worth covering them here, so you can get an answer faster than waiting on a reply.
Are the casinos on this site regulated?
The sites we cover typically hold licences from jurisdictions outside the UK, such as Curaçao, rather than being licensed by the UK Gambling Commission. That's a key difference from mainstream UK casinos and one reason readers should check a site's licensing page before signing up. We don't claim UK licensing status for any operator we haven't verified holds one.
Can I ask about GAMSTOP or self-exclusion?
Yes. If you're weighing up your options around GAMSTOP, whether that's how the scheme works or how to self-exclude from operators outside it, we're happy to point you towards general information. We won't offer personal advice on your specific circumstances, but we can direct you to appropriate resources if you ask.
Do you accept payment or bonus disputes?
We're a comparison and review site, not the operator, so we can't resolve individual account, withdrawal or bonus disputes on a casino's behalf. If you contact us about this, we'll point you towards the operator's own support channel and, where relevant, any independent complaints body that applies.
A Note on How We Work
Online Casinos earns commission when readers sign up through some of the links on this site. This never decides how a casino is rated or ranked — our editorial scoring is kept separate from any commercial arrangement, and every write-up we publish includes both what an operator does well and where it falls short.
If something you've read here affected a decision you made — good or bad — we'd genuinely like to hear about it. Reader feedback is one of the main ways we keep our reviews current and useful.
All gambling content on this site is intended for readers aged 18 and over.